Being the CEO of one of the leading field service management companies in Australia comes with benefits. Over the years, I have been able to see different trends that have affected the wider market. But one thing is for sure, the new digital age has provided tools that have leveled the competition field for everyone. I have been privileged to see and implement some of the trends into my company. Let me unveil to you the Small Business Technology Trends in 2016 you should be aware of.