Learn a Key Negotiating Skill from an FBI Negotiator: “No” Is Greater than “Yes”

Learn a Key Negotiating Skill from an FBI Negotiator: “No” Is Greater than “Yes”

We assume that getting a “yes” from the other side is the goal of any negotiation, but former lead FBI negotiator Chris Voss says knowing how to get a “no” is actually more important.

June 1, 2016 / by / in , , , , , , , ,

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